Shipping & Returns
We are setup for UPS daily pickup and drop off and that is the service that we use for all our orders. If you would like your order shipped with a different service, we can accommodate, but the order must be placed over the phone.
Storesupplies.com is built with a UPS calculator that figures out your shipping charges based on weight and location. When there is a free shipping promotion, it only applies to the forty-eight contiguous states. If, for whatever reason, the shipping charge is incorrect, we reserve the right to hold on order until the extra shipping is charged.
Depending on the location, UPS delivers in 2-5 business days. Our main shipping point is in New York, but we also ship out of Ohio and Minnesota. In order to fill the order as fast as possible, we may ship part of the order from a separate location. Thus, your order may arrive in more than one package and might not be delivered all in the same day. If you are concerned that there is a delay of some sort, please contact customer service for specific status of your order. The map below demonstrates shipping times from New York, or use the UPS map to determine approximate timing: http://www.ups.com/maps/
"No hassles/no questions asked" money back return policy.
Everything we sell (except custom printed labels) comes with a complete "No Hassle, no questioned asked" money back guarantee. If for any reason you are unsatisfied with your purchase, just contact us, and we will arrange for the product to be returned to us for a full refund.
One exception: custom printed labels.
Please call us at 1-877-620-3655
A qualified costumer representative is waiting to help you!