FAQs
Ordering
Can I cancel my order?
Can I cancel my order?
Change of Mind
We completely get it—sometimes, we all change our minds! While we wish we could, once an order is placed, we are unable to alter or cancel it because we start processing the order immediately to get it to you as fast as possible. Should the item(s) not work out, please contact us right away so we can assist you with an exchange or return. We can be reached at 1-880-666-Label (5223), info@storesupplies.com or via our live chat.
What if I want to speak to someone?
What if I want to speak to someone?
We Want to Hear from You!
Have questions, concerns, or feedback? Contact us via our Live Chat, email us at info@storesupplies.com, or call us at 1-800-666-Label (5223). We promise to get back to you within 48 hours. Please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States and Canada. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Shipping Information
Standard shipping normally takes 3-5 days. Expedited shipping is available on most orders for a nominal charge. If your order is late or did not arrive as per the tracking information, please promptly contact us via our Live Chat, email us at info@storesupplies.com, or call us at 1800-666-Label (5223).
Returns and Refunds
How do I return a product?
How do I return a product?
Return Policy
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unused, have any tags still attached, and include all the original packaging. We are unable to accept returns on custom labels and certain other items. Please promptly contact us via our Live Chat, email us at info@storesupplies.com, or call us at 1800-666-Label (5223).
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).